The Assistant Branch Manager is responsible for working closely with the Branch Manager in implementing a system of management that will ensure the continued success of our sales associates while maximizing profit of their office.
The Assistant Branch Manager plays a critical role in achieving the business goals while promoting extraordinary customer service to further the Coldwell Banker culture and value system.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Recruit, acquire, and retain productive sales associates.
Includes but is not limited to:
Support Branch Manager the sales associate recruitment process for brokerage office.
Provide front line support in the execution of retention strategy to retain the top producers and performers.
Support the day-to-day management of branch operations to maximize profit and organic growth of branch office.
Includes but is not limited to:
Coach, motivate and develop sales associates and staff by utilizing all available tools including, but not limited to prospecting, technology and business development programs.
Work with partners in finance and Branch Manager to manage within the budget and financial forecasts for the Branch Office.
Leverage relationships within the industry to promote the brand, sales associates and increase market share.
Support the company’s full value circle and full service offering to real estate consumers.
Includes but is not limited to:
Support initiatives for driving penetration of preferred services (mortgage, title, home warranty, insurance and relocation) in order to meet or exceed yearly assigned goals for the office.
Ensure compliance within branch office with Company policies and procedures, including Code of Ethics and Key Policies, industry and employment regulations and with state and federal laws; including RESPA and Fair Housing Standards.
Managing Staff: Responsible for the general management (direct or dotted line) office support staff.
This includes but is not limited to:
Recruiting, interviewing, hiring for all support staff positions.
Ongoing training and development.
Preparing staff schedules; Reviewing and approving timecards
Annual performance reviews
Qualifications:
Three + years’ experience selling real estate required
Active Real Estate License required
Technologically proficient in all areas including but not limited to: familiarity with various operating systems on PCs and Macs and ability to navigate computer software and hardware
Ability to learn new software programs on an as needed basis, skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word, Excel, PowerPoint, and Publisher, and Adobe programs such as Adobe Acrobat
Working knowledge of business and financial acumen including demonstrated P&L understanding required
Experience in training, coaching and leading people, groups and organizations preferred
Exceptional presentation and public speaking skills; impeccable grammar both verbal and written required
Position Type and Expected Hours of Work:
Travel within the region is required on an occasional basis.
Schedule is dependent on business needs, but expectations reflect standard business hours plus time as needed during the weekend or evening hours.
Work Environment:
This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
This is largely a sedentary role; however, the ability, with or without accommodation, to move around the office occasionally for filing or greeting guests is required.
This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
The employee must occasionally lift office products and supplies weighing up to 20 pounds.
Must be able to physically, with or without accommodation, operate a computer, phone and/or copy machine.
Must possess the ability, with or without accommodation, to express oneself, communicate with others, listen and exchange information.
Must possess the ability with or without accommodation to travel to other offices within the region.
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Exciting News:
EEO Statement: EOE AA M/F/Vet/Disability
Compensation Range: