*Administrative Assistant/Sales Support*
*About the company:*
Xodus Medical is focused on providing innovative solutions to hospitals and ambulatory surgery centers to help improve both patient and healthcare-worker safety.
With nearly 30 years of experience in the healthcare industry Xodus has grown intimate connections with customers who share the goal of Making Surgery Safer.
*Job Summary:*
We are seeking a highly motivated individual to assist with the daily management of tasks including order entry, upper management support, customer service, etc.
*Responsibilities:*
* Provides high-level administrative support and assistance to the CEO and/or other assigned leadership staff
* Maintain and organize files, documents, and records, ensuring accessibility and confidentiality
* Help with data entry, data analysis, and generating regular reports
* Accurately process customer orders, ensuring correct pricing, quantities, and delivery details
* Process orders, handle returns, and coordinate with other departments to resolve customer issues
* Coordinate with shipping and logistics to ensure timely delivery of products
* Handle inbound calls and emails from customers, ensuring a friendly and helpful experience
* Maintain a comprehensive understanding of our medical devices and services to effectively assist customers
*Job Requirements:*
* High school diploma or equivalent.
An associate or bachelor's degree in a related field is a plus
* Exceptional communication skills, both verbal and written, with a strong attention to detail
* Strong organizational and time management skills, capable of handling multiple tasks simultaneously
* Ability to work independently and as part of a team, demonstrating a positive and adaptable attitude
Job Type: Full-time
Pay: From $20.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Work Location: In person