Service Sales Manager

Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe.
You will have the opportunity to develop yourself through meaningful work projects and learning opportunities.
We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing.
Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What we offer Competitive salary and commission Plan Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Company vehicle Check us out: A Day in a Life at Johnson Controls What you will do The Johnson Controls Service Sales Manager is the leader of the sales team in one of Johnson Controls field offices.
Responsible for bookings growth, expanding relationships and wallet share with our existing customers, growing new business and growing and maintaining service bookings and revenues to achieve organizational objectives .
This position will play an integral part in building upon, and expanding legacy customer relationships, expanding wallet share within assigned accounts.
Additionally, this role is responsible for expanding into new “services” space that falls below the Solutions position within the assigned district or branch territory.
How you will do it Model and champion Johnson Controls values.
Create a safe environment for the discussion and resolution of value-related issues and concerns.
Responsible for sales plan achievement of assigned geographic Area within Johnson Controls for all Service sales activities for the fire alarm, security, fire sprinkler and fire suppression businesses.
Manage the day-to-day activities of the district or branch Service sales team ensuring we meet or exceed customer, employee and sales goal expectations.
Partner with Area Sales and General Managers to develop sales strategies, negotiate contracts and execute pricing strategy to develop new business and maintain existing business.
Review and monitor sales performance, and refine sales strategies as required to ensure employee successfully meets assigned goals and objectives .
Reallocate resources to improve overall results as needed.
Contribute to the development of marketing, customer retention, advertising, pricing, and distribution strategies for the district or branch.
Ensure the sales force receives coaching and training on the technical aspects of the organization’s products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures, and standards that will help them achieve their sales targets.
Build, hire, develop and align a high-performing team .
Focus on high level customer (internal and external) networking and drive growth through collaboration and customer success.
Grow and retain the recurring revenue base and associated service revenue by directly coaching/mentoring/training the Service Sales & Customer Care s ales teams.
Work as a team with other areas and nationally based service and solutions sales leaders to leverage best practices and achieve company objectives.
Act as a direct line of support for the Area General and Area Sales Managers for all service high volume related sales activities as required.
Develop business plans for the territory including business development strategies, sales staffing, sales market assignments, strategic customer development and industry relations .
Meet with key clients to assist sales representatives with building and enhancing relationships, negotiating and closing deals.
Leverage this time for ride along coaching and mentoring.
Ensure that the corporate sales philosophy is executed in securing quality business approved contractual terms, and profitable pricing practices .
Responsible for administering, communicating and complying with all company policies and procedures, whether formally or informally communicated.
What we look for Required College Degree in Business, or equivalent experience.
Minimum of 5 years sales experience, including 3 years of field sales management experience in a business-to-business environment, or successful management of another sales channel.
Demonstrated skills, ability and comfort managing a high volume/transaction sales team.
Comfortable leading and working in teams, experienced at project management and successful selling at all customer levels.
Able to create and develop solutions to customer needs while meeting objectives.
Committed to developing and organizing a multi-talented team.
Business acumen .
Excellent communication and team building skills with a strong understanding of inter-departmental relations.
Proven time management skills, prioritization and delivery against deadlines.
Experience in managing a team through a transition or significant organizational change Preferred BA degree ; M arketing Five or more years of experience in the Fire Safety industry Fi v e or more years in a leadership role