Commercial Lines Insurance Account Manager

Job Description Since 1973, the Walter Mark Agency has operated as a family-owned independent Erie Insurance agency.
Our mission is centered on providing professional, prompt service to build trust and peace of mind for our clients.
We are dedicated to offering our employees the chance to experience consistent career advancement opportunities.
At Walter Mark Insurance Agency, we believe in fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
We offer our employees a vibrant workplace atmosphere, a competitive employee benefits package, and the potential for increased earnings plus career advancement.
We are seeking a customer service-driven individual to join our team as a Commercial Lines Insurance Account Manager.
In this role, you will be responsible for ensuring consistent communication with clients, addressing their needs and concerns, and promoting retention.
As a member of our team, you'll have the opportunity to receive continued training with us.
We believe in investing in our employee's growth and development and will pay for 100% of insurance licensing fees for the qualified individual.
Candidates with no insurance experience: Start at $18/hour.
Candidates with limited experience: $40,000 a year Candidates with 2-5+ years of Commercial Lines experience and license: Range of $50,000 - $60,000 Join us at Walter Mark Insurance Agency and be part of a dynamic team that is passionate about making a difference in the lives of our clients.
Together, we can continue to uphold our reputation as a trusted insurance provider known for our expertise, reliability, and commitment to excellence.
Salary: $40000.
00 - $60000.
00 per year Benefits Annual Base Salary + Bonus Opportunities Base Salary Based on Experience Bonus Opportunities Licensing Assistance (Will pay 100% for licensing) Paid Time Off (PTO) Holidays off Paid Holidays 401K Career Growth Opportunities Professional Development Advancement Opportunities Mentorship Continuing Education Opportunities Hands on Training Performance Bonuses Professional Work Environment Retirement Plan Office Snacks and Coffee Health Insurance Dental Insurance Disability Insurance Life Insurance Vision Insurance Responsibilities Utilize excellent relationship-building talents and create trust with the client.
Ensure transparency, honesty, and empathy in interactions.
Follow up with clients to communicate, share, and discuss all important information Advise and Educate clients on insurance policies based on their personal needs and goals.
Address the clients concerns carefully, clearly, and professionally.
Continue to look for and recognize opportunities to cross-sell/account rounding.
Shop renewals based on business updates and plans and current market conditions.
Issue Insurance documentation Handle confidential information with discretion and follow established protocols.
Requirements High School Degree required.
College preferred.
Property and Casualty Insurance License REQUIRED.
Will Pay 100% for Licensing.
1+ years of face-to-face customer service insurance experience OR 1+ years of face-to-face sales/customer service experience (phone sales, real estate, banking, inside or outside sales, luxury retail sales, collection agencies, car sales, lenders, servers, bartenders) Experience working in an office environment, using a multiline phone system, and utilizing computer software/Agency Management System.
Proficient typing/data entry skills.
Showing professionalism in all aspects of communication - verbal, written, or in-person - to maintain a positive working atmosphere and promote efficient communication.
Ability to effectively collaborate with other members of the team.
Detail-oriented, out-of-the-box problem solver Company Description Since 1973, the Walter Mark Agency has operated as a family-owned independent Erie Insurance agency.
Our mission is centered on providing professional, prompt service to build trust and peace of mind for our clients.
We are dedicated to offering our employees the chance to experience consistent career advancement opportunities.
At Walter Mark Insurance Agency, we believe in fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed.
We offer our employees a vibrant workplace atmosphere, a competitive employee benefits package, and the potential for increased earnings plus career advancement.