Administrative Assistant/Sales Support

*Application Process* In order to be considered for this opportunity, please complete the *Indeed Assessment* and *answer all* of the application questions when applying.
By choosing to skip a step in the process, the system *may automatically reject* your application.
We will *NOT *accept resumes if you have not completed this step of the process.
“We are *not* currently accepting applications for individuals residing outside of the Pittsburgh region.
” If you are in the process of relocating from out of state, please provide that information when you answer the pre-screening questions.
This position is on-site, and you will be asked to commute daily to our office in Pittsburgh, Pennsylvania 15221.
*History* _Founded in 2002, NET Xperts LLC has the expertise to design, implement, and manage IT systems that meet the needs of businesses in Western PA.
Whether in need of Cybersecurity, Managed Services, or Cloud Services, we are experienced, Certified Professionals that can help develop technology business plans to meet any strategic business goal.
We value our commitment to our strong relationships with clients and employees.
_ _Please note we posted the position as an __*Administrative Assistant *__but the role provides sales support and officially reports to the sales department.
_ *Job Description Summary* NET Xperts LLC is seeking a *Sales Support Assistant* to work behind the scenes to support our clients and the sales department.
This position will be responsible for performing a broad range of task-driven deliverables.
You will be a key point of contact for our clients, expected to retain their business, and build a strong business relationship.
The Sales Support Assistant can be responsible for investigating leads, creating customer profiles, analyzing data, and performing research.
*What’s In It For You* * The support of an organization to help shape your career and is passionate about personal excellence and self-improvement.
* The ability to make an impact by building long-term relations with our clients as we believe it is vital for our growth.
* Excellent compensation and a comprehensive benefits package including- medical, dental, vision, matching 401(k), and more! *What Will You Do* * This job is responsible for the overall administration of sales support activities to help ensure customer satisfaction.
* The individual could perform one or more of the following steps in the sales process: new and renewal processing, vendor interaction, running reports, preparing meeting materials, providing quotes and assisting with developing proposals, research, problem resolution, and other account relationship activities.
* Effective management of workflow by ensuring efficient assignment and completion of product deliverables.
* Attend meetings with sales personnel and make an impact in our fight against cybercrime.
*Education And Experience* * Associates Degree in Sales, Marketing, Business Administration, or equivalent experience.
* *2+ years’ *experience in Sales Support, Customer Service, or an Administrative role *Skills/Job Requirements* * Proficient in Microsoft Office Suite or related software * Experience working with a CRM system is highly regarded * Excellent verbal and written communications skills * Ability to work independently and in a fast-paced environment * Ability to anticipate work needs and interact professionally with customers * Excellent organizational skills, problem-solving ability, and attention to detail * Ability to multi-task, prioritize and manage time effectively * Use of critical and creative thinking to identify and resolve issues with products and orders * Strong work ethic and professional etiquette * High level of initiative and enthusiasm *Key Competencies* * Technical Capacity * Results Driven * Business Acumen * Communication Proficiency * Customer Client Focus * Strategic Thinking *Miscellaneous:* * Work week, Mon – Fri 8am to 5pm * Must have a current and valid driver’s license.
*Benefits* * Excellent Pay * Healthcare Benefits (Medical, Dental, Vision) * Life AD&D * Paid Time Off (to include Holidays, Maternity, Paternity, Pawternity & Charity Days available) * IRA Match * FREE Parking * Jean Days * Pizza Lunches * Healthy Snack Program * Team Building Activities * Quarterly Corporate Outings *Work location* * One location *Classification* * This is a Salary Non-Exempt position NET Xperts LLC is an organization that hires creative people who are committed to high performance.
Do you want to join our team of professionals? Job Type: Full-time Pay: Up to $45,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Parental leave * Professional development assistance * Referral program * Vision insurance Schedule: * Day shift * Monday to Friday Application Question(s): * This position is currently not a remote or hybrid role.
Will you be able to reliably commute to the office in Pittsburgh, PA 15221 every day? * Have you provided support to a sales staff and/or utilized a CRM system? Please explain.
* We are not currently accepting applications for individuals residing outside of the Pittsburgh region.
Do you currently live in the Pittsburgh area or are you in the process of relocating, if you are applying from out of state? Please specify and please provide a date when you plan on relocating.
* Have you read the full job description, including salary? We only require a minimum of 2 years’ experience in Sales Support, Customer Service, or an Administrative role.
Please include the expected salary and please keep in mind we posted the position as an up to amount.
(Please do not write the words Advance, Negotiable, and/or Yes.
Please answer the salary question.
) Education: * Associate (Preferred) Experience: * Customer support: 2 years (Preferred) License/Certification: * Driver's License (Required) Work Location: In person