Primary Office Location:
30 Isabella Street.
Pittsburgh, Pennsylvania.
15212.
Join our team.
Make a difference - for us and for your future.
Position Title: Mortgage Program Administrator
Business Unit: Mortgage Administration
Reports to: Manager of Secondary Markets
Position Overview:
This position is primarily responsible to administer and grow the mortgage division's mortgage bond, down payment assistance, and other specialty programs in coordination with our existing product menu, by researching, cultivating and writing plans for submission to the Product Development Committee.
Works closely with Sales, Operations, and others to manage the programs from implementation through expiration.
Develops reporting for monitoring volume for current programs, review market data for regions that are falling behind in projections and to access markets for new programs to implement.
Primary Responsibilities:
Prepares a presentation of each program's research, deployment, and execution for submission to the DPA team and/or Product Development Committee.
Documents the features and benefits, minimum and maximum requirements to maintain approval, any work arounds due to systems, time constraints and possible issues for each program.
Creates project plan and procedures to implement approved programs, monitors current programs and phases out programs that are no longer relevant.
Maintains a calendar of application submission, approval, recertification and/or expiration of program.
Utilizes vendor resource platforms to assess the different State Housing Finance Agencies, DPA and other specialty programs that are available across our footprint.
Prioritizes based on each program's requirements on how much operational processing will be needed vs the amount of volume projected.
Collects and evaluates performance data of each program to improve the program's impact, address obstacles and inform/recommend to management for continuing or ending any specific program.
Develops metrics to identify and measure both utilization and success of each program by region.
Tracks apps and funded loans for each program daily, monthly and annual basis.
Works with CHS (Community Homeowner Specialist) to manage program communications and identifies outreach potential.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.
N.
B.
Corporation’s risk management program.
F.
N.
B.
Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.
Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
3
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Intermediate Level
MS Excel - Intermediate Level
MS PowerPoint - Intermediate Level
Residential Mortgage and/or State Housing Agencies and DPA programs experience
Familiarity with industry related laws, regulations and guidelines
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
N/A
Physical Requirements or Work Conditions Beyond Traditional Office Work:
N/A